Shipping policy

SHIPPING POLICY

A. S. North currently ships physical orders within the United States.

PREORDER SHIPPING

The Last Light paperback and autographed paperback are preorder products scheduled for release on October 13, 2026. Physical preorder copies are expected to ship on or before October 13, 2026.

Arrival on the release date is not guaranteed. Carrier delivery estimates begin when the package is accepted by the shipping carrier, not when the preorder is placed.

If we become unable to ship within the stated timeframe, affected customers will be notified and given the choice to accept a revised shipping date or cancel the affected physical item for a full refund.

SHIPPING SERVICES

USPS Media Mail normally arrives within 2–8 business days after shipment.

USPS Ground Advantage normally arrives within 2–5 business days after shipment.

These delivery windows are carrier estimates and are not guaranteed. Weekends, holidays, severe weather, carrier disruptions, and other circumstances outside our control may cause delays.

ORDER PROCESSING

After the preorder period ends, in-stock physical orders are normally processed within 2–4 business days. Orders placed on weekends or holidays begin processing on the following business day.

TRACKING

Customers will receive a shipping-confirmation email containing tracking information when a shipping label is created. Tracking information may require additional time to update after the carrier receives the package.

DIGITAL ORDERS

EPUB preorders will be delivered electronically by email on October 13, 2026. Digital products do not require shipping and are not subject to physical shipping charges.

Orders containing both physical and digital products will receive the EPUB electronically and the physical product separately.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact asnorthauthor@gmail.com immediately.

We cannot guarantee that an address can be changed after an order has been processed or shipped. Orders returned because of an incorrect or incomplete customer-provided address may require an additional shipping payment before they can be sent again.

DAMAGED OR LOST ORDERS

If an order arrives damaged, contains the wrong item, or appears to have been lost in transit, contact asnorthauthor@gmail.com with your order number. For damaged orders, please include clear photographs of the item and packaging.

Verified damaged, incorrect, or lost orders will be handled according to our Return and Refund Policy.

CONTACT

Questions concerning shipping may be sent to asnorthauthor@gmail.com.